Operations Coordinator

Job description

At Workers Benefit Fund we are always looking for experienced and innovative team members that are excited about leveling the playing field for everyone in the workforce. At WBF we strive to be the rising tide that lifts all ships and know that when the quality of life improves for gig workers, it improves for us all.

Position: Operations Coordinator/Executive Assistant (40 hours per week)

We are seeking an Operations Assistant who can work to make sure our company runs smoothly. The Operations Assistant would work closely with the Operations Manager to manage the day-to-day operations of Workers Benefit Fund. While this is an entry-level position, it is not a traditional EA position. Individuals in this role have historically transitioned into roles in account management and operations.

This person would be responsible for maintaining the organization’s back end to ensure our continued growth and success. They would be responsible for the following:

  • Tech: Helping facilitate tech and supplies for employees, tracking and maintaining logs of existing equipment and ordering new equipment. First line of defense for computer issues and would work with our IT team to ensure problems are fixed.
  • Access Management: Help organize and track all software, passwords, and data points for all employees for HIPAA and data security purposes.
  • Scheduling: Managing the calendars for our president and CEO, as well as coordinating schedules for All Hands, Board Meetings and other company events. Coordinating travel, including flight, hotel, and car rental reservations.
  • Projects: Work with the Operations Manager on running projects to improve efficiency and ongoing processes.
  • Recruiting: Manage and screen job postings for positions at the request of the President.
  • Presentation Support: Working with senior team members to develop concise presentations

Benefits + Compensation:

  • Medical, Dental, Vision, and Life
  • 401k with Company Match
  • Compensation: $60,000/year

Skills & Abilities:

  • Comfortable with Google Calendar, Gmail, Google Slides, and MS Office Suite.
  • Excellent interpersonal skills to manage relationships with internal teams, vendors and partners and clients
  • Exceptional attention to detail
  • Patience, calmness under pressure, attentiveness (the ability to listen rather than speak) and a polite demeanor
  • Ability to work independently to develop process
  • Ability to manage multiple ongoing projects and processes simultaneously.

About Us

Workers Benefit Fund (WBF) is the HR office for the gig economy. More people than ever are using the gig economy as their ‘main hustle’ and even though they’ve ditched the cubicle and a 9-5 schedule, they still deserve the benefits and care that help them stay on top of their game. WBF is breaking grounds by working with the unions and guilds that represent gig workers to deliver benefits to gig workers in different gig sectors. Currently, we serve over 100,000 drivers in New York and New Jersey, and we will work with other sectors in other states before the end of the year.

Don't see the job you're looking for?

At Workers Benefit Fund we are always looking for experienced and innovative team members that are excited about the future of labor and bringing benefits to everyone in the workforce.

So, if you are interested in joining our team, send us your resume at and if we have an opening that lines up with your skills and experience, we’ll reach out.

Diversity and Inclusion are more than just words for us. Our commitment to inclusion across gender, race, ethnicity, sexual orientation, educational background, religion, ability, socioeconomic background, immigration statuses, and experiences drives us forward every day. We foster an open, tolerant, and constructive work environment with a team consisting of diverse views and backgrounds. We are an equal opportunity employer and all aspects of employment, including the decision to hire and promote, will be based on merit, competence, performance, and business needs. We encourage all interested applicants to apply.